If you have experienced or witnessed a crime, it’s possible that you’re dealing with the criminal justice system for the first time.

The system is complex and involves several different agencies. Victims and witnesses of crime often tell us how confusing or overwhelming they find it. If you feel like this, you’re not alone.

If you need help and support, we are here for you. Call us or start a live chat anytime.

We’ve used the feedback from victims and witnesses of crime to put together some useful information on the criminal justice system.
You can find out:

• your rights as a witness
• what happens before, during, and after court
• sentencing and parole
• how compensation works
• what restorative justice is, and how it can help you
• what to do if the media get involved in your case.

The Crown Prosecution Service (CPS) guidance can also help you to prepare for court. They’ve developed a guide for victims of crime and specialist advice for victims of  rape and sexual offences.