Have you been a victim or witness of crime?

We're here to help and support people affected by crime and traumatic events – regardless of whether you have reported the crime to the police or not.


Live Chat

If you need support after crime, you can chat to one of our trained supporters. Our live chat service is free and available for people affected by crime in London, 24 hours a day and seven days a week. To start a live chat, select the ‘Chat now’ button.


If you’ve been affected by crime in London and you need confidential support or information, call our Helpline for free. Our Helpline operates 24/7, every day of the year. If English isn’t your first language let us know as we have an interpretation service that can help.


0808 168 9291

COVID-19 has had a significant impact on courts and the justice system. You can find more information here

Have you been affected by crime?

Help for victims

How to access the help you need after experiencing crime.

I’ve witnessed a crime

What to do if you've witnessed a crime and how to get our support.

Supporting young victims in London

Our caseworkers support children and young people who have been affected by crime.